Refund policy

At Boujee Pet Boutique, each item is made and packaged with care to ensure the highest quality for you and your pet. Because many of our products are handmade and created to order, all sales are final. We do not offer refunds or exchanges once an order has been placed.

However, your satisfaction matters to us!
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at boujeepetmessages@gmail.com with your order number and clear photos of the issue. We’ll be happy to review your case and provide a replacement or store credit if applicable.

Please note:

• We are not responsible for items damaged due to pet wear, misuse, or normal wear and tear.

• Colors may appear slightly different due to lighting or screen settings.

• Personalized or custom items cannot be returned or exchanged under any circumstances.

By placing an order, you agree to this No Refund Policy.
Thank you for supporting our small business — we truly appreciate you and your furry friends! 🐶💖